Localtoolbox has been providing cost-effective, uniquely branded web sites for small and mid-size telecommunications companies, multi-service operators, internet service providers and utility companies for two decades.
Where did we come from?
The concept of Localtoolbox was first born out of the online newspaper business in 1994 and was translated to cable operators as part of the ISP Channel in 1998. ISP Channel, which provided back-end provisioning to get cable operators into the connectivity business, went under by the end of 2000. At that time, Localtoolbox’s present CEO struck a deal to spin out the Localtoolbox software platform and continue offering the portal service to telecommunications companies across the U.S. Numerous MSOs were happy to begin paying for a reliable service that they were getting for free from ISP Channel a year before. Customer support was the birth of Localtoolbox.
Who are we now?
Localtoolbox operates numerous websites for telecommunications and utility companies across the United States. We have built our reputation by being extremely responsive to our customers … yep, we still answer the phone. We are proud of our reputation and are happy to let our prospective clients talk to our existing clients.
Where are we going?
Localtoolbox has moved away from its proprietary software programming onto the much more universally accepted WordPress platform. We are now truly a managed service company using the best of breed software on the market while focusing our energy more on helping our clients tell their stories. Our mission is to help small and mid-size companies look much more like the big guys while maintaining their local brand.
Localtoolbox is the rare commodity in a world of fly-by-night Internet companies: a real, working business that actually exists on revenue. Several of our competitors have gone out of business, waiting for their next round of funding, while we steadily build a reliable and highly scalable business. A few of these names have resurfaced under different ownership, but their core values and, we believe, business models have not really changed and will fail again.
Our customers have to come first, because without them, we’re out of business.